For Security reasons, we do not allow you to change your billing or delivery address on the website. Should you need to update, then please contact Customer Services

To register as a trade customer, click here and fill in the application form. If your business meets the criteria, we will be in touch to confirm your account details.

To reset your password, “click on the forgot your password?” link on the login page. You will then receive instructions on how to reset your password.

Once the order has been submitted, it goes straight through to the warehouse for picking. If our team has started to pick your order, you are not able to amend or cancel it.

Yes. Use the + and – buttons to adjust the quantity of your item. Remember to click the “update shopping cart” button when you have made your changes. To delete the item from the cart, click on the X to the left of the item listing in the cart.

If you log out of your account, your cart will remain the same for when you next log in

As soon as you place your order which meets our minimum order requirement, your stock will be reserved.

We do not have a minimum order value as we offer an overnight courier service for a small charge for small and top up items up to 30kg.

We offer an up to 30kg Courier service for £6.99. Our pallet rates are for up to 400kg £25, and over 400kg is free. We also operate a free delivery service to shops in our area on all orders over £250. Postcodes are to be updated to the website soon - please call us if you are in the Hampshire, Dorset, West Sussex area to see if you qualify before placing your order.

We have a stockists page where you will feature with all of your contact details.